home claims contact


Below are some of the things Haviland Insurance customers have to say about us.

To Whom It May Concern;

I would be more than happy to personally recommend Tim Haviland as an outstanding insurance agent. Tim has been my agent since 1995. Prior to meeting Tim, I was frustrated with my current agent because he was automatically renewing the insurance, not taking the time to conduct regular reviews, and I was unclear about my coverage. When Tim reviewed the policies for me he discovered that there was no coverage for the condo's interior. I needed to know that there were no other gaps in my insurance planning. Over the years Tim has conducted annual reviews, kept my premiums down, and has delivered quality policies. His analysis allows me to understand my coverage and have confidence that there are no gaps in my risk planning. I have peace of mind knowing that I will not be exposed to unforeseen events that could financially devastate me.

I have great confidence that Tim looks out for my best interest.


Mary Branon
Full Circle Management
Oceanside, CA

Dear Tim,

No one, including me, ever wants to have an insurance claim. When a condo we manage was gutted due to a fire, I was afraid that there would be needless delays receiving payment from the insurance company and some damage would not be insured, forcing the association to pay the claim out of their pocket. I needed to know that my insurance company would come through for me when I needed you guys the most. Your adjuster contacted me within 4 hours of filing the claim, came out the next day to survey the damage, and mailed a check to me within 48 hours. He was a delight to work with.

I appreciated your follow-up to make sure that the claim was going smoothly. Even more, I like knowing that my insurance covers my risks so that I don't have to.

Thank you,

Rebeccah Abney
District Manager/Association Manager
Eugene Berger Management Corporation
Carlsbad, CA